UAN अकाउंट में मोबाइल नंबर कैसे बदलें: ऑनलाइन प्रक्रिया और समाधान (2026)How to Change Mobile Number in UAN Account: Online Process and Solutions (2026)

Key Features

• You can change the mobile number online on the EPFO Member Portal with your UAN and password.
• If you forgot the password and have lost the old number, there is an alternate verification route that sends the OTP to the new number.
• After you verify the OTP, the new number is usually updated immediately.
• A number already linked to another UAN may not be accepted.
• For UAN activation and claim OTPs the mobile number should also be linked with Aadhaar. Keep both the same.
• If the online method fails, your employer, the nearest EPFO office or the EPFO grievance portal can help.

What You Need

• Your UAN and, for Method 1, your UAN password.
• The new mobile number, switched on and able to receive an OTP.
• Your Aadhaar details. If the new number is not linked to Aadhaar, update it at an Aadhaar center as well.

Method 1: You Can Log In (Remember the Password)

1. Open the EPFO Member Portal (unifiedportal-mem.epfindia.gov.in) and log in with your UAN, password and captcha.
2. Go to the Manage menu and open Contact Details.
3. Tick the box “Change Mobile No.”.
4. Enter the new mobile number twice to confirm it.
5. Click to get the OTP. It is sent to the new number.
6. Enter the OTP and submit. Your new number is updated in EPFO records.

Method 2: Forgot Password and Lost the Old Number

1. On the member portal login page click Forgot Password.
2. Enter your UAN and captcha and submit.
3. When the portal asks whether to send the OTP to your existing mobile number, click “No” (alternate verification).
4. Enter the new mobile number and get the OTP on it.
5. Enter the OTP and click Verify.
6. Follow the screen to set a new password. Your mobile number and password are both updated.

Method 3: If the Online Method Does Not Work

• Ask your employer (HR) to get the mobile number updated in EPFO records through the concerned EPFO field office.
• Visit your nearest EPFO office with your UAN and Aadhaar, or call the EPFO helpline 14470.
• File a request on the EPFO grievance portal quoting your UAN and the new number.
• Make sure the new number is also linked with Aadhaar, since it will be needed for later verification.

Common Problems and Solutions

• OTP not received on the new number: Check the number, signal and DND settings, wait a few minutes and request the OTP again.
• “Mobile number already linked to another UAN”: Use a different number, or first update the number against the other UAN.
• Wrong UAN or captcha error: Re-enter the UAN carefully. If you do not know your UAN, find it from your salary slip, HR or the Know Your UAN option.
• Option not visible on the portal: EPFO has upgraded its portal in 2026 and menus can change. Use the alternatives in Method 3.
• New number differs from Aadhaar mobile: Claims and face-authentication steps send OTPs to the Aadhaar-linked number, so update that too.

Important Points