Kisan Call Centre (KCC) 1800-180-1551: Free Farming Advice, 6 AM to 10 PM, Now With AI Support
Farmers can call the toll-free 1800-180-1551 for free advice on crops, seeds, fertiliser, pests and diseases, weather, mandi prices and government schemes. The service runs every day from 6 AM to 10 PM and needs no application or documents.
Scheme at a Glance
| Detail | Information |
|---|---|
| Service Name | Kisan Call Centre (KCC) |
| Started | 21 January 2004 |
| Number | 1800-180-1551 (from any mobile or landline), 1551 from a BSNL landline |
| Timing | Every day, 6 AM to 10 PM, including Sundays and holidays |
| Language | Advice in 22 local languages |
| Nodal Department | Department of Agriculture and Farmers Welfare, Government of India |
| Who Advises | Trained Farm Tele Advisors (FTAs) |
| How to Apply | No application, just call |
Latest Status
- The service is running. As per information given to Parliament, Kisan Call Centres are located at 14 places in the country, every call is recorded and the farmer is sent a gist of the reply by SMS after the call.
- When all lines are busy, queue information, a voice message (up to two minutes) and a call-back are mentioned. The Government's update of 9 December 2025 mentions these, but an instant reply or call-back is not guaranteed.
- AI support: the "Krishi Saathi" AI chatbot is linked to the KCC portal to give Farm Tele Advisors IMD weather forecasts and information quickly. A report says it resolved over 2.79 lakh queries since August 2024, and it is expanding to crop insurance, mandi prices and plant protection.
- For PM-KISAN there is a separate AI chatbot, "Kisan e-Mitra", which gives scheme information in several languages.
- Kisan Call Centre (KCC) and Kisan Credit Card (KCC) are different. They share an abbreviation, so do not confuse them.
What You Can Ask
- Crop growing, sowing and improved methods
- Seeds, fertiliser and crop protection
- Identifying and preventing pests and diseases
- Weather and mandi prices
- Government schemes and their benefits
- Horticulture, animal husbandry, fisheries and beekeeping
How to Call
- Dial 1800-180-1551 from your phone (or 1551 from a BSNL landline).
- Describe your farming problem in your language: crop, pest, seed, fertiliser, weather or mandi.
- The Farm Tele Advisor replies. If an answer is not possible, the question can be sent to an expert at the state agriculture department, an ICAR institute, a Krishi Vigyan Kendra (KVK) or an agricultural university.
- Follow the advice and take further help from your district agriculture department or KVK.
If the Line Is Busy
- Wait in the queue. Weather or crop advice may be played meanwhile.
- Leave a voice message with your problem and phone number. You may get a reply or a call-back.
- Call again after a while, especially in the less crowded morning or evening hours.
Eligibility and Documents
- No income limit or land condition.
- No Aadhaar, land papers, income proof, passbook, photo or application form is needed for advice.
- You may need to register separately for the SMS advisory service (mKisan).
Other Farming Schemes
- Pradhan Mantri Fasal Bima Yojana (PMFBY) for crop loss.
- Kisan Credit Card for farm credit.
- PM-KISAN for direct income support.
Important Government Links
Helpline and Contact
Kisan Call Centre Toll Free1800-180-1551
From a BSNL Landline1551
MANAGE, Hyderabad (institute queries)040-24594509
Frequently Asked Questions
Is a call to the Kisan Call Centre free?
- Yes. 1800-180-1551 is toll-free and works from any mobile or landline.
Do I need an application or documents?
- No. You can just call and ask your question.
Is the service available on Sundays?
- Yes. The helpline is stated to run seven days a week from 6 AM to 10 PM.
Important Notes
- Rules, dates and amounts can change. Check an official source before deciding.
- Emitrawala.com is not a government website. This page is for information only.
- Do not pay money or share OTPs in the name of this scheme.
Need Help?
For help with forms, documents or any government service, contact Emitrawala.com. Our team will assist you.
