CNAP Service: Unknown Callers' KYC Name to Show on Your Phone, Know When and on Which Phones
On the Department of Telecommunications' direction, the Calling Name Presentation (CNAP) service is being rolled out. When an unknown number calls, the screen can show the name registered in the SIM's KYC. The aim is to make fake and spam calls easier to identify.
What Is CNAP
CNAP stands for Calling Name Presentation. When a call comes from a number not saved in your contacts, the name recorded with the telecom company can be displayed on the screen.
How It Will Work
- The name shown will be the one given in KYC when the SIM was bought.
- At the start the facility is for 4G and 5G smartphones.
- It may later extend to 2G and 3G phones.
- It will depend on the telecom operator and network.
What Is the Benefit
When a fake bank officer, loan offer or prize scam call shows a name, people can be alert beforehand. This is expected to reduce cyber fraud attempts.
Stay Careful
- A name on screen does not make the caller trustworthy.
- Never share an OTP, UPI PIN or bank details on a call.
- Report suspicious calls on the Sanchar Saathi portal or to your operator.
Please Note
Frequently Asked Questions (FAQ)
Will all phones show the name?
It is starting with 4G and 5G smartphones.
Which name will appear?
The KYC name recorded with the telecom company.
Will this stop fraud?
It makes identification easier, but caution is still needed.
Note: This information is written in our own words from various news reports and public notices, as of 1 November 2026. Prices and rules may differ by city, state and bank. It is not investment, legal or medical advice. For final information, check the official website of the department or company concerned. Emitrawala.com is not a government website.
